Refund Policy
Can I cancel my appointment?
Appointment cancellations made early may qualify for a refund, subject to clinic review.
How do I request a refund?
Please request cancellations by calling 092045 24177 before your scheduled appointment.
Which services are non-refundable?
Completed consultations, diagnostic tests, medicines, and procedures are generally non-refundable.
What if the clinic cancels?
If Life Line cancels an appointment, we may offer rescheduling or a suitable refund.
How are approved refunds processed?
Approved refunds are returned to the original payment method within applicable processing timelines.
Who can help with refund questions?
For refund assistance, contact Life Line Polyclinic at 092045 24177 with payment details.